Privacy policy

The Alley Arts & Conference Centre is part of Derry City and Strabane District Council which includes the Directorates of Environment and Regeneration, Business and Culture, and Health and Community.

This privacy policy explains how we use any personal information we collect about you when you use this website.

Topics:

  • What information do we collect about you?
  • How will we use the information about you?
  • Marketing
  • Access to your information and correction
  • Cookies
  • Other websites
  • Changes to our privacy policy
  • How to contact us

 

What information do we collect about you?

We collect information about you when you register with us for products or services and buy tickets for events. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website.

If you agree, we shall pass on your personal information to our group of companies so that they may offer you their products and services. Derry City and Strabane District Council will not share your information for marketing purposes with companies outside the Council Group. In processing your order, we may send your details to, and also use information from fraud prevention agencies.

Marketing

We would like to send you information about products and services of ours and other services within Council which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of Council. If you no longer wish to be contacted for marketing purposes, please email data.protection@derrystrabane.com

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address (add link to dataprotection@derrystrabane.com)

There is a small charge of £10 for this service which will be reviewed in May 2018.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

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